Why does my email ask me to log in again to view attachments or web links?
This is related to how you log in to your email account. Please be sure to put the word “campus” and a back slash “\” (over the enter key) before your username. For example: campus\jsmith07
Why do I receive “Error object required” when I try to change my password?
This is related to how you log in to your email account. Please be sure to put the word “campus” and a back slash “\” (over the enter key) before your username. For example: campus\jsmith07
I cannot change my password, what should I do?
First, be sure that you are logging in correctly:
This is related to how you log in to your email account. Please be sure to put the word “campus” and a back slash “\” (over the enter key) before your username. For example: campus\jsmith07
Second, make sure that the password you choose meets the complexity requirements:
Must not contain all or part of the user's account name Must be at least six characters in length Must contain characters from three of the following four categories:
• English uppercase characters (A through Z)
• English lowercase characters (a through z)
• Base 10 digits (0 through 9)
• Nonalphanumeric characters (e.g., !, $, #, %)
Also please be sure that it has been at least 3 days since you last changed your password and that the password is not one you have used recently.