Introducing Una

Making Education Accessible

Unity’s Approach to AI Support

Una was created to support students when they need it the most. From discovering programs to completing an application, Una provides clear guidance without searching or waiting. Rather than a one-size-fits-all tool, Una is a collection of thoughtfully designed assistants, each focused on a specific part of the student experience.

What Can Una Do For You?

Unity’s AI Companions

Una
Unity Expert

Why search through our website when you could use Una to find what you need in seconds! Available on every page and trained on Unity information, Una is here to help you explore Unity, our programs, our affordable tuition, and can even help you apply when you’re ready! Not sure where to start? Ask Una to point you in the right direction.

Explore Unity with Una

Una Concierge
Onboarding Assistant

Applying to college can be confusing, but Una Concierge makes it simple. Built into the applicant portal, Una Concierge provides clear, personalized answers about application status, next steps, financial aid, transfer credits, and more, anytime students need them. There is no waiting, no guessing, and no digging through emails.

Meet Una Concierge

Una Advisor
Enrollment Companion

Being a college student can come with a lot of questions. Una Advisor can give you the answers anytime, anywhere. Built into your student portal, Una Advisor is there to help you spend less time clicking and more time learning as you achieve your degree. Try asking Una about your upcoming courses, balance, GPA, and more!

Meet Una Advisor

Una Guide
Learning Partner

Una doesn’t stop once you apply. Built directly into your courses, Una Guide provides personalized support to help you think through challenging concepts, and stay on track. Una Guide offers guidance and feedback that supports learning without doing the work for you, so you can build confidence and real understanding as you progress.

Meet Una Guide

Higher Education Has Been Waiting for AI. Una Is Just Getting Started.

“ ‘The most powerful person in the world is the storyteller,’ I often remind my team at Unity Environmental University. ‘The storyteller sets the vision, values, and agenda for future generations.’

At Unity, we are crafting a new narrative for higher education, where institutions do not merely impart knowledge but also evolve alongside learners throughout their lives. While others discuss the implications of Artificial Intelligence (AI), we have moved from contemplation to creation with Una, our innovative AI ecosystem that embodies technological advancement and fundamentally reimagines education itself.”

— Dr. Melik Peter Khoury
President & CEO of Unity Environmental University

Read Full Blog Post

New Features

Conversation Memory

Una now carries context across conversations, with access to both the current exchange and past session history. The impact is clear in practice. Below are real interactions shown side by side. Each uses the same student, the same information, and the same questions. The only variable is memory, whether Una can recall what has already been said.

Example 1 of 4

The student shared something emotional. The question was: would Una respond to the feeling, or just the data?

Before

Una Advisor

Student

i’m stressed about my balance next term

Una

Here’s the good news: your balance for next term is actually working in your favor.

For DE5W04.06.26 (starting April 6, 2026), your balance is -$691. That negative number means we owe you a refund.

You’re registered for 3 credits (ENVS 201), and you have $2,101 in pending aid coming through.

What went wrong

Una skipped past the emotion entirely and jumped straight to numbers. No warmth, no check-in, no invitation to say more.

After

Una Advisor

Student

i’m stressed about my balance next term

Una

I hear you — financial stress is real, and I’m glad you brought it up so we can look at this together.

Here’s the good news: your balance for next term is actually working in your favor. For your April term, your balance is -$691 — that means we owe you a refund.

Where the stress might be coming from: you’ll want to make sure your financial aid actually disburses as expected.

Does that help clarify things, or is there something specific about the balance that’s worrying you?

What improved

Una acknowledged the feeling first, explained the data in plain language, flagged the real risk, and closed with a genuine question.

Example 2 of 4

The student asked for personalized planning advice. The old Una gave a generic 7-step list. The new Una gave tailored advice to the student.

Before

Una Advisor

Student

how can i plan out a good balance of taking credits where i can afford it

Una

Planning a good balance of credits while staying within your budget is a smart approach! Here are some steps:

1. Understand Your Financial Aid and Costs
2. Set a Credit Goal Per Term
3. Prioritize Required Courses
4. Use Refunds Wisely
5. Explore Cost-Saving Options
6. Plan Ahead
7. Stay Flexible

What went wrong

A generic 7-step framework that could apply to any student anywhere. No reference to this student’s actual credit count, tuition rate, or financial situation.

After

Una Advisor

Student

how can i plan out a good balance of taking credits where i can afford it

Una

With 74 credits remaining at $470/credit, your total remaining cost is around $34,780 — but you don’t have to face that all at once.

• One course per term (3 credits = $1,410) keeps costs low and counts as full-time at Unity
• Your current aid is covering more than your tuition this term — lean on that pattern
• Prior learning assessment or CLEP exams can reduce your credit count without adding cost
• Payment plans let you spread each term’s cost into smaller installments

Want me to map out a few pacing scenarios so you can see what different graduation timelines look like?

What improved

Una used the student’s real numbers — 74 credits, $470/credit, current aid — to give advice that was specific, actionable, and grounded in this student’s actual situation.

Example 3 of 4

The old Una offered generic comfort. The new Una connected the reassurance to what it actually knew about this student.

Before

Una Advisor

Student

i’m just stressed about money

Una

I’m really sorry to hear that you’re feeling stressed about money. It’s a tough thing to deal with, especially when you’re juggling school and other responsibilities. You’re not alone in this, and there are resources and people who want to help.

You might consider reaching out to your advisor or the financial aid office.

Take it one step at a time, and remember, you’re doing your best.

What went wrong

Warm but hollow. Una had no idea what this student’s financial situation was, so the comfort was generic with nothing specific to hold onto.

After

Una Advisor

Student

i’m just stressed about money

Una

I’m really sorry to hear that — and I want you to know that’s a completely valid thing to feel.

The good news is that your financial aid is actually working in your favor right now. You’re looking at refunds for the next two terms, which should take some of the immediate pressure off.

We’ve also already talked through ways to keep costs manageable as you move through your remaining credits. You’re not starting from zero on this.

What would feel most helpful right now?

What improved

Una connected the reassurance to real facts from their conversation: the refunds coming, the planning they’d already done together. The student left feeling informed, not just heard.

Example 4 of 4

The student asked Una to remember. This is the clearest demonstration of what conversation history makes possible.

Before

Una Advisor

Student

what have we talked about in the past in terms of balances?

Una

I don’t have access to past conversations, but I can share your current and upcoming term balances:

• Term starting April 6, 2026: Your balance is -$691.
• Term starting May 18, 2026: Similarly, your balance is -$691.

What went wrong

“I don’t have access to past conversations.” The student asked for continuity and got a wall — then the same balance info repeated for the third time.

After

Una Advisor

Student

what have we talked about in the past in terms of balances?

Una

Here’s a summary of what we’ve covered on your finances:

• Your aid package — Pell Grant, subsidized and unsubsidized loans totaling $2,101
• Your negative balance — -$691 means a refund is owed to you, not the other way around
• Your multi-term picture — aid is working in your favor for the next two terms; terms beyond that are at $0
• Your planning conversation — we talked through pacing your remaining 74 credits to keep costs manageable

Is there a specific part of this you’d like to revisit or go deeper on?

What improved

Una synthesized everything discussed into a coherent summary, treating the question as a chance to show the student how much ground they’d covered together.